After Sale Services

"The Company's present team of Management is thus a blend of these two qualities."

The work ethics of the organization is highly professional. The Company is run & managed by Qualified Engineers and Technicians who are master in their specific field, whether it is Design and Production or Quality Control. JS Pelleting Company (India) believe in this principle, The Company firmly believes the need to be able to retain Good Talent. "It is easy to recruit Good People but very difficult to retain them."

SUSTAINABILITY

At JS Pelleting, sustainability is our commitment to building a better world. Sustainability is part of who we are and what we do every single day. We recognize progress involves a balance of environmental stewardship, social responsibility and economic growth.

We provide work environments, products, services and solutions that make productive and efficient use of resources as we strive to achieve our vision. We believe this commitment supports the enduring success of our customers and our people.

We believe in long term partnerships and at JS Pelleting it is just a start after selling out a product. JS Pelleting will look after your plant and machines long after selling it.
The Fundamental Belief that - if there is no Customer, there is no Product, if there is no Product, there is no manufacturer. Organizations and Companies must not forget this basic fact.

JS Pelleting's thrust and emphasis is thus, on Customer Service and Care.

In keeping with this Philosophy, the following guidelines have been developed and are implemented:

• The company is highly alert to customer's complaints and queries. We have set up a separate cell to receive, monitor and respond to such feedback. Even on phone, our customer supporter will help you solve the problem. He knows your production system or machine after analyzing the situation, he will suggest you the best possible to rectify the odds.
• Presentation and training of client teams has resulted in the widening of perspectives in the customers minds. They now seek new Technologies and are willing to experiment with new methods and techniques to improve Quality and Output.
• Always on the lookout for improving and upgrading plant and machinery, in a desire to provide the Customer, State-of-the-Art support back-up the company has associations in overseas who provide regular information on global changes and improvements in all areas of livestock industry.
• Company teams visit its Customers and Clients periodically to seek feed back and rectify matters where required.
• The company's Installation, Operation and Maintenance teams are highly skilled and qualified to respond at short notice to most of the clients.

Traning

Weather a single machine or complete project, we provide users manual with it, which contains all the relevant information. We provide complete training of user's staff for proper operation and maintenance of the installed machine at the time of installation & commissioning.

We also organize in house training to the user's staff so that they can have more technical know how of the machinery and its operation, Installation, after running trouble shooting, data of standard parts, maintenance tips etc.